PLEASE, FILL IN THE FOLLOWING FORM AND SEND US AN IMAGE OF THE PURCHASE TICKET TO BE ABLE TO VALIDATE YOUR GUARANTEE

    First Name
    Last Name
    ID
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    Phone Number
    Address 1
    Address 2
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    Invoice or Ticket Number
    EAN
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    Model Name
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    Terms and conditions of application of Abysm Gaming products warranty

    2 years Warranty

    All Abysm Gaming products have a warranty period of 2 years (24 months) through the point of sale, date of purchase invoice.
    In order for this guarantee to be applicable, it must be registered through the web page form www.abysmgaming.com in the 6 months following the invoice date.

    3 years Warranty

    Management of the limited warranty.

    The management of the guarantee will be carried out directly by the end user with Abysm Gaming through the following channels:
    Form on the Abysm Gaming website.

    Transportation costs will be covered by the customer until Abysm Gaming and the return of the product will be borne by Abysm Gaming as long as the product does not present any defect or circumstance that voids the warranty (see section Voiding the limited warranty) or be in those regions where the management of the guarantee is done through the point of sale (Ceuta, Melilla, Balearic Islands and Canary Islands).

    5 years Warranty

    Management of the limited warranty.
    The management of the guarantee will be carried out directly by the end user with Abysm Gaming through the following channels:

    • Form on the Abysm Gaming website.

    The transport costs will be covered by the customer until Abysm Gaming and the return of the product will be paid by Abysm Gaming as long as the product does not present any malfunction or circumstance that voids the warranty (see section Voiding the limited warranty) or is in those regions where the management of the guarantee is carried out through the point of sale (Ceuta, Melilla, Baleares and Canarias).

    Cancellation of the limited warranty

    The limited warranty of Abysm Gaming products will be canceled in the following cases.

    • Fault caused by normal wear and tear (fans, hours of operation, power supplies, etc.).
    • If the device shows signs of having been manipulated by someone outside of Abysm Gaming.
    • Damages or breakdowns caused by improper use of the product, bumps, accidents, exposure to humidity or heat.
    • Damages (cracks, dents, sags, breaks) Damage caused by falls, excess pressure or torsion.
    • Damages in any area of the housing caused by sharp or abrasive elements.
    • Absence of a proof of purchase of the Abysm Gaming product that demonstrates place and date of purchase by the end user who manages the guarantee.

    In the event that the Product does not comply with the warranty, Abysm Gaming will return the product freight due to the customer without any cost for testing or verification.